Contact Us
Tell us what you need. Our export team replies to every inquiry within 12 hours.
Send Us an Inquiry
Please include product names, quantities, destination country and any customization requirements.
Business Hours
- Monday - Friday: 8:30 - 18:00 (GMT+8)
- Saturday: 9:00 - 12:00 (GMT+8)
- Online support 7 days a week
- Reply within 12 hours
Why Contact Us?
- Free samples for qualified buyers
- Factory audit & video tours available
- Detailed quotation with FOB / CIF / DDP
- Dedicated account manager
FAQ
Frequently Asked Questions
What is your MOQ?
Our MOQ is usually 500-1,000 pcs per item, depending on the product. Stock items can be ordered in smaller quantities.
Can I get free samples?
Yes. Samples of stock items are free for qualified buyers; you only pay the express shipping cost.
How long is the lead time?
Samples take 3-5 days. Bulk orders usually take 15-30 days after deposit, depending on quantity.
Do you offer OEM / ODM service?
Yes. We offer custom logos, colors, labels and packaging, and can develop new products based on your design.
What payment terms do you accept?
T/T (30% deposit, 70% before shipment), L/C at sight, PayPal and Western Union for samples.
Which certificates can you provide?
CE, EN, ANSI, ISO 9001 and third-party test reports from SGS, TUV or Intertek, depending on the product.
